Virtual i-Motor Privacy Policy

The Renault warranty is all about providing you with peace of mind ensuring a stress free ownership experience. We believe the Renault diamond is a symbol of quality, and our comprehensive warranty reflects this.

• new vehicle warranty

  all new Renault vehicles are covered by some of the most comprehensive warranty terms in the market.  the table below outlines the warranty policy covering all current Renault vehicles.

  vehicle	years of coverage	mileage coverage	valid date of policy
  Kadjar Captur Arkana	5	unlimited	purchased from April 1st 2011
  Koleos	7	unlimited	purchased from April 1st 2024
  Megane E-Tech Kangoo E-Tech	5 (vehicle) 8 (battery)	100,000km (vehicle) 160,000km (battery) or 70% capacity	purchased from August 1st 2023
  Megane R.S.	5	unlimited	purchased from May 1st 2019
  Kangoo (NOT inc. Kangoo Z.E.*) Trafic Master (inc. Platform Cab and Master Bus; NOT inc. Motorhome conversions#)	5	200,000km	purchased from September 1st 2020

  *Kangoo Z.E. vehicle warranty is 3 years/unlimited kilometre, and battery warranty is 5 years/100,000km (70% capacity). 

  ^#motorhome conversions vehicle warranty is 3 years/unlimited kilometre

   

  Renault will repair or replace any part on the vehicle (except those items listed in the Customer Information and Maintenance Booklet under the section titled "What is not covered") which proves to be defective in materials or workmanship, free of charge - subject to the terms and conditions of that warranty.

  if you purchased your vehicle prior to the valid dates listed above, please contact your local Renault dealer or Renault Customer Service on 1800 009 008 to confirm the warranty for your specific vehicle.

• parts warranty

  purchased and fitted with vehicle
  Renault warrants all genuine parts and accessories fitted by a Renault dealership at the time of new vehicle purchase to be free of defects in material or workmanship for the period of the new vehicle warranty.

  purchased and fitted after vehicle delivery
  if purchased after delivery of the vehicle and fitted by a Renault Dealer, parts and accessories are covered for the balance of the new vehicle warranty or by Renault's one year/unlimited km parts warranty, whichever is greater.

  purchased over the counter
  parts and accessories purchased over the counter are covered from date of sale by Renault's one year/unlimited km warranty.

  Renault will repair or replace any part of the vehicle (except those items listed in the Customer Information Booklet under the section titled "What is not covered") which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions of that warranty.

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